PA Ambassador Named 2017 BAYADA Hearts for Home Care Ambassador Rookie of the Year

Submitted by Laura Ness, Director, PA Government Affairs (GAO)

 Each year the Government Affairs Office (GAO) selects one outstanding Ambassador as their Rookie of the Year. The individual honored must be a new Ambassador who has made an impact on clients’ lives and on the Ambassador program.

As GAO discussed the nominees it was evident that Berks County Visits (BRK) Nurse Trisha Lasher was the clear winner.  Trisha is an RN and was BAYADA’s first field employee to serve as a Hearts for Home Care Ambassador.

While she was nervous about her first meeting with a legislator, she decided to keep her commitments as promised and do it on her own. We are so happy she did because she hasn’t stopped since. Trisha started by visiting Representative Jim Cox (R) in his district, and followed up with him later that year in Harrisburg at Lobby Day. She wrote about her experience in the BAYADA Bulletin, which prompted a joint home visit with Representative Cox and the Reading Adult (RAD) Office. Because of the relationship she has built with Representative Cox, he took immediate action to help an adult client when he visited her.

The client had been trying to get a chair glide installed in her house for five years. After the visit, Representative Cox made several calls to service coordinators, found systemic fraud and flaws in the system, and was able to get the client the chair glide within six weeks of the home visit.

Building on their relationship, Representative Cox agreed to write letters of support for our pediatric rate increase and the Medicaid spend-down issue.

To further her advocacy efforts, as election time rolled around and GAO hosted the Bring the Vote Home Campaign, Trisha enlisted the help of all the office staff to call all clients. They educated clients on voting, the PHA voter guide, and let them know about absentee ballots. Trisha then organized field employees to deliver absentee ballots.

From building relationships to advocating for clients’ needs, Trisha has shown her dedication to being an excellent Hearts for Home Care Ambassador.

Honorees traveled to Washington, DC to celebrate their achievements. They enjoyed a private festive reception before heading to dinner and the awards presentation at a local restaurant. Senator Tom Carper joined the group to address some of the major issues affecting health care at the federal level, and to congratulate our Ambassador of the Year awardees. Before heading home, Ambassadors and their guests also spent time touring the city with stops including the White House, Jefferson Memorial, Lincoln Memorial, and the US Capitol.

Client Corner

Submitted by Rick Hynick, Director of Family and Client Advocacy GAO)

Efforts are under way to communicate with adult offices that work with assistive care clients through the OLTL program.  By bringing caregiving experiences together with voices of our clients and families, BAYADA’s Government Affairs Office has the ability to team up with service offices to fight for better reimbursement, which in turn can help with staff recruitment and retention.

 

Champions Among Us, a BAYADA quarterly newsletter dedicated to pediatric and adult client family advocacy, will soon become part of Care Connections, and will provide our clients with quarterly updates.

 

Don’t forget to join Hearts For Home Care at www.heartsforhomecare.com   and help a client or family to join as well to become part of a growing group of people who are ready to advocate for a better tomorrow for home health care.  An advocacy Facebook page will soon be underway and will be dedicated to advocacy efforts and clients’, families’ and our employees’ activities.  Looking forward to seeing everyone at Awards Weekend!

NJ PAC Members Support Legislators Who Support Home Care

Submitted by Louise Lindenmeier, Director, NJ Government Affairs (GAO)

February was a busy Political Action Committee (PAC) month, as the NJ PAC supported 6 legislative events.  PEDs Director Christine Rios and PCP Director Megan Seyler attended Senator Robert Gordon’s event.  Senator Gordon is one of the co-sponsors of bill A320, which sets a floor for managed Medicaid reimbursement.

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PEDs Director Christine Rios, Senator Gordon and PCP Director Megan Seyler

BAYADA Client and Family Advocacy Director Rick Hynick attended Assembly Majority Leader Louis Greenwald’s Flyers game event.  Rick spent time thanking the Majority leader for all his support.  Other legislators supported include Assemblywoman Annette Quijano, Assemblymen Paul Moriarty, Craig Coughlin and Arthur Barclay.  Home visits were offered to the legislators who are interested in learning more about home health care.

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Client Advocacy Director Rick Hynick and Assembly Majority Leader Louis Greenwald

Exciting Opportunities Lie Ahead in Client and Family Advocacy

Submitted by Tara Montague, Manager, NJ Client and Family Advocacy (GAO)

BAYADA’s Client and Family Advocacy team has been working diligently to set the stage for our efforts in client and family advocacy in PA and NJ.  Collecting client and family stories through our Hearts for Home Care platform is a vital part of our strategy.  We will be sharing these stories with legislators through client home visits, roundtables, and advocacy groups to help legislators increase their understanding of the issues facing families, and to secure their support for home health care.