Successful Meeting with Adult Managers of Clinical Operations in PA

Submitted by Rick Hynick, Director, Client and Family Advocacy

Today, I had a meeting with the Adult Managers of Clinical Operations (MCOs) at the Wilkes-Barre/Scranton (WBS) office.  The meeting covered a full day agenda of topics such as new and changed practices, education on products, shared practices that have been effective and a section on quality.  I presented an overview of the Client and Family Advocacy program and the advantages that service offices might see when being involved with the program.  I also presented the many different ways that clients and family members of clients, such as adult children of waiver clients, can be involved in advocacy and take steps to help achieve goals such as rate increases and improvements to regulatory policy.

Client Corner

Submitted by Rick Hynick, Director of Family and Client Advocacy GAO)

Efforts are under way to communicate with adult offices that work with assistive care clients through the OLTL program.  By bringing caregiving experiences together with voices of our clients and families, BAYADA’s Government Affairs Office has the ability to team up with service offices to fight for better reimbursement, which in turn can help with staff recruitment and retention.

 

Champions Among Us, a BAYADA quarterly newsletter dedicated to pediatric and adult client family advocacy, will soon become part of Care Connections, and will provide our clients with quarterly updates.

 

Don’t forget to join Hearts For Home Care at www.heartsforhomecare.com   and help a client or family to join as well to become part of a growing group of people who are ready to advocate for a better tomorrow for home health care.  An advocacy Facebook page will soon be underway and will be dedicated to advocacy efforts and clients’, families’ and our employees’ activities.  Looking forward to seeing everyone at Awards Weekend!

Supporting Home Care at the Rhode Island State House

Submitted by Rick Hynick, Director of Client and Family Advocacy

On Tuesday, April 11, a crowd of people gathered at the state room in the Rhode Island State House to thank those in our state government who support the many children, adults, and their families who rely on home care. The gathering was part of an event planned on behalf of BAYADA and the Rhode Island Partnership for Home Care.

“We’re here today to thank those legislators who have listened to your conversations and heard your challenges, and have become steadfast supporters to make your lives and the lives of your children better,” said BAYADA Chief Government Affairs Officer Dave Totaro. Dave and other representatives from GAO partnered with Rhode Island Skilled (RIS) pediatrics Director Ashley Sadlier and her staff to make the event a success.

State Representative Gregg Amore was presented with a 2017 Legislative Advocacy Award for his tireless work to back the needs of his constituents and the many other residents of the state who use home care services on a daily basis. Senator Hannah Gallo was also recognized but could not be present. Additionally, Lieutenant Governor Daniel Mckee spoke about the important role home care plays in the lives of many Rhode Island residents.

Mr. Mckee and Rep. Amore continued to discuss the positive impact of home care, to the great interest of our clients and their families who were present in the audience. These families—the very people who rely on having nurses to provide clinical care to their loved ones—can offer firsthand testimony as to why home care is so vital.

Eric Olson—the father of client Liam and a long-time home care advocate—explained that the nurses who work with his son have such a connection with him. They understand that many of Liam’s movements are actually the way he communicates what kind of care he needs from moment to moment. He went on to explain that, without the close connection that the nurses have with his son, Liam would not be where he is today. With their help, he has thrived, despite his dependence on many mechanical devices. Eric went on to underscore how important it is that the families work with the elected officials, as they have the ability to make positive change.

“Our goal today was to bring enough of these voices together so we can start to make a difference.  Not just for families in this room, but for all families who want to keep their loved ones at home,” Dave said.  Side by side, BAYADA and the Rhode Island Partnership for Home Care provide significant support to the goals of legislators and families who depend on home care. We are working together for a better tomorrow for all home care services in Rhode Island.

Community Home Care Support Group Meeting A Success In Hazleton, PA

Submitted by Rick Hynick, Director, Client and Family Advocacy

Photo: Attendees of the support group meeting

On February 23, BAYADA sponsored a community client and family home care support group meeting at a hotel in West Hazleton, PA.  Parents, grandparents, home care staff and healthcare advocacy groups from different sectors of the community were all in attendance.  State Representative Tarah Toohil was the special guest speaker and was involved in an interactive discussion with everyone in attendance.   Families caring for loved ones with special medical needs had the opportunity to network and talk with other advocates and family members and learn of new ideas.  One of the main topics of discussion revolved around the need for more nurses in home health care.  The group is going to stay in contact through an email platform and share ideas, new events and information and reconvene in the spring at the next meeting.

CRO Division Uniting With Philadelphia Families In Advocacy

Submitted by Rick Hynick, Director, Client and Family Advocacy

Director of Government Affairs in Pennsylvania Laura Ness and I met with Division Director Kevin Kuzmick and several of the service office directors from the CRO division at the Government Affairs Office (GAO) this past Wednesday.  The meeting focused on the development of advocacy efforts for the clients and families who receive assistive care services from the Office of Long Term Living waiver in the Philadelphia area service offices.  An exciting outcome from the meeting was the idea of having a “family day” in the Philadelphia area where our families and staff can advocate for a better tomorrow.

Client Advocacy Gains Ground in NJ and PA

Submitted by Tara Montague, Manager, Client and Family Advocacy, NJ and Rick Hynick, Director, Client and Family Advocacy

Client and Family Advocacy Manager Tara Montague has been busy visiting service offices with Government Affairs Office (GAO) Director Louise Lindenmeier to talk about client and family advocacy and the Hearts for Home Care program. So far, we’ve managed to visit with nine offices with more being scheduled every day.

Additionally, on January 27, GAO Director Rick Hynick had the pleasure of meeting with Kim Minor, Pennsylvania’s Northeast Regional Coordinator for the Special Kids Network (SKN). SKN helps to identify services for children and families who care for individuals with physical, developmental, behavioral, and emotional needs. Supporting families in overcoming their challenges by utilizing community support services is a large part of what SKN accomplishes on a daily basis. SKN will be working with BAYADA by promoting home care advocacy as they will be attending and taking part in our community home care support group meetings.

Overall, our offices are excited about having our clients be more involved in our advocacy efforts and supporting our legislative visits.

 

 

 

Massachusetts Lobby Day Slated for Next Week

Submitted by Rick Hynick, Director, Client and Family Advocacy

On January 10, there will be a lobby day at the State Capital Building in Boston.  The goal of the lobby day is to have a unified group of clients, families, home care providers and all who want a better tomorrow for home care, to come together and unveil a new Patient Bill of Rights.  Moving forward, this Bill of Rights will protect the rights of the children and adults who utilize Continuous Skilled Nursing Services within the home care setting including mandating a fair and more equal wage for the nurses who provide these services in the homes of our clients.